Keycafe SmartBox

    Extended Warranty Program

    Keycafe Shield

    Protect your key management investment with a comprehensive coverage and upgrade program that keeps your SmartBoxes in top condition and your system current.

    Program Overview

    Keycafe Shield is an optional plan that extends your SmartBox coverage beyond the standard warranty and introduces upgrade benefits that reduce long-term equipment costs. Designed to future-proof your deployment, it ensures uninterrupted service and the ability to upgrade to the latest hardware when eligible.

    Perpetual Warranty

    Standard one-year coverage is extended indefinitely for all SmartBoxes while enrolled.

    Free Hardware Upgrades

    SmartBox base stations that reach 5 years in service are eligible for a free upgrade to the latest generation equivalent. Products declared end-of-life with a replacement available are also covered for no-cost replacement.

    50% Discount on Early Upgrades

    Prefer to upgrade early? You can upgrade to the latest generation base station at any time at 50% off retail.

    SmartBox installation

    Pricing & Eligibility

    .../ Mo / Location

    Billed and applies to all locations on your account.

    • Enrollment must begin within 90 days of your first SmartBox deployment.
    • Customers are subject to approval based on operating conditions and historical usage.
    • Coverage may be discontinued with a prorated refund in specific cases, such as unsafe installation conditions or unusual claim activity.
    • Limitations apply as outlined in our Store Terms.

    Ready for smart key management

    Customize and purchase your SmartBox deployment today or you can get in touch with our sales team to learn more about how we can help your business.

    Learn about our devices

    Discover how the Keycafe SmartBox and our cloud platform secure, track, and automate every key exchange.

    Business Key Management

    Find the right plan for you

    Flexible pricing that scales with your team. Compare plans and pick what fits your operation.

    Pricing Details