Key Management for Corporate Housing Providers

When a guest's booking is confirmed, they receive a unique access code by email or SMS. On arrival, they enter the code at the SmartBox and the bin containing their key unlocks automatically. The entire process takes under a minute and works at any hour without staff involvement. Check-out is just as simple — the guest returns the key to any available bin and the system logs the return instantly.

Yes. Each property has its own SmartBox, and all units are managed under a single Keycafe account. Property managers can view key activity, issue access codes, and revoke permissions across their entire portfolio from one dashboard or the mobile app, regardless of where the properties are located.

When a guest checks out, their access code is deactivated. Housekeeping or maintenance staff can then be granted time-limited access for the turnover window. This access expires automatically when the window ends, so there's no risk of ongoing unauthorized entry. Every action by every user is logged.

Property managers can issue a new access code remotely from the Keycafe dashboard or app in seconds — no need to be on-site. If a key is genuinely lost, the system provides a full history of all access events for that key, which supports any follow-up needed with the guest.

Yes. Keycafe is designed to scale. Whether you manage 10 units or hundreds, the system is the same — each property gets a SmartBox, all units are managed centrally, and the same rules and permissions apply across your entire portfolio. Onboarding new properties is fast, and there's no new infrastructure required beyond power and Wi-Fi.

Keycafe offers an API that allows integration with property management platforms and booking systems. Access codes can be issued automatically when a reservation is confirmed and revoked when it ends. For operators not using an integration, access is managed manually through the Keycafe dashboard or app.