Clayton's inspiration for Keycafe came when he had key exchange struggles as an Airbnb host. He observed a simple solution while living in a European walkup for several years – residents dropped their key with the downstairs cafe to get them to friends and family.
Clayton is responsible for Keycafe's vision, strategy and growth. Prior to Keycafe,

Clayton worked as a principal at a family office in Vancouver and as a consultant at McKinsey & Company. He has over $2 billion in private equity and new venture transaction experience. During his university training, Clayton studied Symbolic Systems and won awards for software and algorithm design. He earned his MBA, BS, and BA from Stanford University.

Jason is dedicated to making Keycafe's experience a great one for customers and merchants. Jason oversees Keycafe’s growth and key business relationships.

Prior to joining Keycafe, Jason served as chief marketing officer to Nautilus Explorer and Nautilus Lifeline, organizing excursions to remote diving locales and launching a new scuba radio technology that has transformed dive safety internationally. Before marine technology, he owned and operated a marketing agency in Vancouver for 10 years that launched a number of leading coffee and hospitality brands.

Jason studied Graphic Design and Advertising from Langara College and earned a BSc in Marine Biology from the University of Victoria.

Alexia is a member of the Keycafe Customer Service team. She believes “teamwork makes the dream work” and she is dedicated to creating a positive experience for Keycafe’s customers. Prior to Keycafe, Alexia worked in customer relations, sales and marketing and graphic design. She has worked with international companies such as Sandals, Vistaprint and Luxury Resorts, just to name a few. Alexia studied Hospitality Management and Cultural Exchange with American Hospitality Academy, Sales and Marketing with The University of the West Indies and Customer Service and Front Office Operations with Heart Trust NTA.

Allisa is a customer service representative who is passionate about helping others. She believes in hard work and consistency when performing any task. Prior to Keycafe, she worked for Xerox where she did collections and customer service. Allisa also interned as a marketing manager for a local photography business. She enjoys spending a great amount of time with her family and friends as well travelling and discovering new places and cultures.

Amine is part of Keycafe customer service team, serves both our French and English users. Amine has up to 4 years experience in customer support, worked in different projects and multinational companies, he believes in hard work and consistency when performing any task. He also has enthusiastic about cultures, Amine lived in several countries for his studies. Amine has a passion for basket ball, traveling, swimming.

Antony is a part of Keycafe customer service , he enjoys giving a smile on everything he does, experienced in technology (IT, Software), hospitality and sales, he works hard to give the best customer experience along with his teammates, his passion is singing which he enjoys every time he gets a chance, Antony previously worked in a very recognized airline in his country "Avior Airlines" where he worked as a Sales/Customer Service Agent for clients all over the world.

Bill manages Keycafe’s office and finances. With over 20 years’ experience in business he has a broad range of financial management, operations, strategic planning, and governance skills.

Bill has worked in a variety of roles with early stage companies including CFO, Founder, and COO. He has a Bachelor of Arts Degree in History and a Diploma in Business Administration from Wilfrid Laurier University.

Denis is a software developer at Keycafe helping to expand and maintain the functionality of the application. His background before Keycafe includes years of working on different web-based and desktop projects, which allowed him to gain solid experience in the design and development of high-performance systems. He likes to spend his spare time reading books which improve his professional skills. Denis graduated from the Irkutsk State Technical University with a degree in Cybernetics and Computer Systems Engineering.

Hazle is a dedicated customer service representative who believes that since there is ""No 'I' in Team, and Together Everyone Achieves More." Prior to Keycafe, she worked for LIME, now FLOWm for over twenty-five years in the field of customer service. She loves to interact with people and to get issues resolved quickly. While at LIME, Hazle also had secretarial studies and finished various In house courses. In her spare time, she enjoys reading and has an interest in investigative discovery forensics.

James has been in customer support for many years, starting with a small printing business and then moving on to support with IT companies. James has over 20 years of IT experience from the era of DOS 5/Windows 3.0. Prior to joining Keycafe he worked as an independent support personnel for firms within and around his home city, and spent some time lecturing on an advanced PC repairs course. James has a passion for aviation and one day hopes to gain his private pilot license, complete with IFR rating.

Mitchell is part of the Keycafe customer service team and serves both our French and English users. As an avid traveller and long time Airbnb user, he understands all too well the hassles of key exchange and arriving in foreign countries at all hours of the day or night. With 10+ years of experience in various roles within the hospitality industry as well as customer service, Mitchell offers a friendly and effective approach when assisting Keycafe's customers and is dedicated to a great user experience.

Ryan is responsible for developing and maintaining Keycafe's software solutions. He is dedicated to providing customers with a reliable, high performance system built on robust technologies. He has a deep understanding of how to build scalable multi-tier applications, and his rapid style results in high quality products in short timeframes. He has been known to code faster than the team can design.

Prior to joining Keycafe, Ryan worked as an independent contractor on a variety of web and mobile based projects, helping architect and build products ranging from an online ride-sharing website to point of sale clients for iOS and Android. In his spare time, Ryan enjoys riding his bike around the city. He earned a BSc in Computer Science from the University of Ottawa.