Extended Warranty Program
Keycafe Shield
Protect your key management investment with a comprehensive coverage and upgrade program that keeps your SmartBoxes in top condition and your system current.
Program Overview
Keycafe Shield is an optional plan that extends your SmartBox coverage beyond the standard warranty and introduces upgrade benefits that reduce long-term equipment costs. Designed to future-proof your deployment, it ensures uninterrupted service and the ability to upgrade to the latest hardware when eligible.
Perpetual Warranty
Standard one-year coverage is extended indefinitely for all SmartBoxes while enrolled.
Free Hardware Upgrades
SmartBox base stations that reach 5 years in service are eligible for a free upgrade to the latest generation equivalent. Products declared end-of-life with a replacement available are also covered for no-cost replacement.
50% Discount on Early Upgrades
Prefer to upgrade early? You can upgrade to the latest generation base station at any time at 50% off retail.
Pricing & Eligibility
$65 / Mo / Location
Billed and applies to all locations on your account.
- Enrollment must begin within 90 days of your first SmartBox deployment.
- Customers are subject to approval based on operating conditions and historical usage.
- Coverage may be discontinued with a prorated refund in specific cases, such as unsafe installation conditions or unusual claim activity.
- Limitations apply as outlined in our Store Terms.
Customize Your Solution Now
Configure and purchase your smart key management system in minutes. Our onboarding specialists will work with you to set up your solution and ensure it's a success. If Keycafe is not the right fit for your business, you may return it for a full refund for up to 45 days!
Ready for Smarter Key Management?
Let's Talk.
