Clamens & STPS

    Clamens & STPS Achieve Full Fleet Key Traceability for Public Works Operations

    Clamens & STPS Systems and Network Administrator Jean-Baptiste Bessonnet standing in front of their SmartBox setup with arms crossed
    Clamens & STPS
    Industry

    Construction

    Location

    Villeparisis, France

    Employees

    480

    Keys Managed

    93

    “Keycafe helped us secure and simplify key management while offering a reliable, fast, and easy-to-use solution for all our users.”

    Jean-Baptiste Bessonnet

    Jean-Baptiste Bessonnet

    Systems and Network Administrator

    About Clamens and STPS

    Clamens and STPS, part of the Ensis Groupe, operate in construction material recycling and public works. Based in Villeparisis, France, they manage a fleet of 93 vehicles used across the Île-de-France region for infrastructure and utility-related projects.

    Gideon Leung

    Author

    Product Marketing Manager

    Gideon is a Product Marketing Manager at Keycafe, where he helps businesses understand the benefits of a smart key management system.

    Challenge

    Ensis Groupe, based in Villeparisis, France, operates a diverse vehicle fleet across its subsidiaries: Clamens, which recycles construction materials, and STPS, a public works company serving major utility providers like GRDF (Gaz Réseau Distribution France) and EDF (Électricité de France). With over 90 vehicles and 480 employees, their operations require daily coordination between drivers, mechanics, and managers across multiple departments and shifts, including overnight and emergency on-call work.

    The company relied on a manual process for managing vehicle keys, using a physical board and office lockers. Drivers often left keys in informal places, forgot to return them, or passed them around, creating uncertainty around vehicle availability. When a truck needed to be reassigned, repaired, or dispatched urgently, not knowing where the key was (or whether it was even onsite) led to delays, internal friction, and service disruptions.

    Pain Points

    • Lack of TraceabilityKeys were frequently exchanged informally between drivers without records, making it difficult to track vehicle usage and ensure accountability.
    • Unreturned or Misplaced KeysKeys were left in personal lockers or not returned at all, delaying vehicle reassignments and interrupting workshop schedules.
    • Uncontrolled AccessKey storage relied on open boards or unsecured drop-off points, with no ability to restrict access by role, vehicle, or time of day.
    • Administrative BurdenFleet managers were often required to manually resolve key-related issues, adding time-consuming tasks to their daily responsibilities.
    Close up of touching the MS5 SmartBox screenClose up of placing a vehicle key in a SmartBox binSmartBox installation with an MS5 and two MS5E-42 Expansions

    Solution

    To bring structure and security to their key management, Ensis Groupe deployed Keycafe SmartBox systems across their Clamens and STPS operations. Drivers, workshop staff, and dispatch managers now use the system daily to retrieve and return keys through secure, logged access.

    Each user is assigned a unique PIN code that is tied to specific permissions based on their role and responsibilities. For example, drivers only see keys relevant to their assigned vehicles, with access limited to certain time windows. Workshop teams can retrieve any key they need for maintenance, while dispatchers can grant or revoke access remotely via the Keycafe app.

    This configuration ensures only authorized personnel handle keys, with full visibility into every transaction. The SmartBox system replaced informal practices with a standardized, auditable workflow; improving security, accountability, and operational control.

    Clamens’s and STPS’s Implementation

    • Role-Based Access ControlEach user is added to the Keycafe system with specific permissions based on their role; such as drivers, workshop staff, or managers, limiting access to only the keys they need.
    • Scheduled Access WindowsAccess times are customized to align with each user’s shift or responsibilities, ensuring keys are only available when needed and improving oversight.
    • Remote ManagementDispatchers and IT staff use the Keycafe app on their phones and computers to manage access and troubleshoot issues in real time, even outside working hours.
    • Shared Use Across DepartmentsIn addition to drivers, the workshop team and night shift staff rely on the system to retrieve vehicle keys without needing to track down coworkers or supervisors.

    “We can clearly see the key's journey as it happens. In the app, I can see when it was put in, when it was taken out, and by whom. That's important.”

    Polo Pepito
    Polo PepitoResource Manager

    Result

    Following the rollout of Keycafe across their Villeparisis operations, Ensis Groupe achieved a complete transformation in how keys are managed by drivers, managers, and workshop staff. Informal handoffs and unsecured storage methods were replaced with a structured, traceable system that allowed users to independently access the keys they needed, while administrators maintained full control over permissions and access windows. This was especially valuable for night and weekend shifts, where on-call teams could retrieve keys without delay and continue operations without needing managerial support onsite.

    The new system also improved cross-team coordination. Dispatchers are able to quickly reassign vehicles based on availability, and maintenance staff can retrieve keys for repairs as needed, all without interrupting workflows. With clear procedures and centralized access, key management became faster, more secure, and significantly more reliable for everyone involved.

    The Outcome

    • Full System Adoption100% of keys are now deposited and retrieved through Keycafe, eliminating informal exchanges between staff.
    • Drastic Reduction in Key LossOver 80% decrease in lost or forgotten keys, significantly improving daily reliability.
    • Time Savings in Daily OperationsAn estimated 30% reduction in time spent managing key access and coordination.
    • Improved Visibility and AccountabilityReal-time tracking of key movements ensures secure access and supports internal oversight.
    Construction worker in high-vis vest using a SmartBoxClose up of a hand placing a key in a SmartBox bin

    Customize Your Solution Now

    Configure and purchase your smart key management system in minutes. Our onboarding specialists will work with you to set up your solution and ensure it's a success. If Keycafe is not the right fit for your business, you may return it for a full refund for up to 45 days!

    SmartBox