Excellence Academy

    How Excellence Academy Streamlined Training Room and Vehicle Key Management with Keycafe

    Excellence Academy
    Excellence Academy
    Industry

    Education

    Location

    Roissy–Charles de Gaulle and Thiais, France

    Employees

    40

    Keys Managed

    10

    “For me, Keycafe means peace of mind and confidence in managing keys every day.”

    Noémie Lauret, Executive assistant chez Excellence Academy

    Noémie Lauret

    Executive Assistant

    About Excellence Academy

    Excellence Academy is a French adult education and apprenticeship center specializing in service professions within the aviation, hospitality, and transportation industries. The company operates two training sites: one near Roissy–Charles de Gaulle Airport and another in Thiais.

    Oumayma Abid

    Author

    Marketing Coordinator

    Oumayma Abid is a Marketing Specialist at Keycafe, leading the French market with a focus on short-term rentals and vehicle fleets. She specializes in how hosts, property managers, and fleet operators use key management to streamline guest check-ins, turnovers, and vehicle access workflows.

    Challenge

    Excellence Academy provides adult education and apprenticeship programs across two training sites in Roissy–Charles de Gaulle and Thiais. Its trainers need regular access to training rooms at both locations, as well as company vehicles for professional assignments outside the Paris region. Before implementing Keycafe, Excellence Academy did not have a dedicated key management system. Its administrative team was responsible for coordinating access to training rooms and company vehicles manually. Managing the training room keys at the Thiais site was particularly inconvenient. Trainers sometimes had to travel to the company’s Roissy location several days before a course simply to collect the keys. On the day of the training, they would then travel back to Thiais with the key. Vehicle key management created another operational challenge. Trainers frequently needed company vehicles for assignments outside the Paris region, including trips over the weekend. Without an autonomous way to exchange keys, vehicles sometimes had to be reserved or taken out of circulation for longer than necessary. The company needed a simple solution that would allow trainers to retrieve and return the appropriate keys without depending on an assistant being present.

    Paint Points

    • Unnecessary TravelTrainers had to visit the Roissy site to collect keys before traveling to the Thiais training center.
    • Limited Trainer AutonomyAccess to rooms and vehicles depended on the availability of administrative staff.
    • Longer Vehicle ReservationsCompany vehicles sometimes had to be blocked for extended periods because of key handover constraints.
    • Manual AdministrationThe internal team was responsible for coordinating every key exchange.
    • Multi-site OperationsExcellence Academy needed to manage access efficiently across two separate locations.
    Excellence Academy premiseExcellence Academy premisewoman picking up a key from the keycafe's smartnox MS5

    Solution

    Excellence Academy implemented Keycafe to provide secure, autonomous access to keys for training rooms and company vehicles. The company now uses Keycafe at its two sites, including an autonomous location where trainers need to access rooms without an administrative employee being present. Through the Keycafe app, the team can assign the correct keys to each trainer based on their upcoming schedule. Keycafe then automatically sends each trainer a unique PIN tied specifically to the keys they need. Every Friday, the administrative team reviews the following week’s training sessions and assigns the relevant room keys to each trainer. Trainers can then use their unique PINs to collect the correct keys and return them independently at the appropriate site. Keycafe is also used to manage vehicle keys for trainers traveling on professional assignments, including weekend trips outside the region.

    Excellence academy's Implementation

    • Remote Weekly Key AssignmentsEvery Friday, keys are assigned to trainers based on the following week’s schedule with the Keycafe App.
    • Autonomous Room AccessTrainers can retrieve the keys to their assigned training rooms without assistance from on-site staff.
    • Vehicle Key ManagementTrainers can independently access vehicle keys for business travel.
    • Multi-site OperationsKeycafe supports key management at the company’s Roissy and Thiais locations.

    “The main operational advantage of Keycafe is the autonomy it gives our trainers. Before, we needed an assistant on-site. Now, we are completely independent, and our trainers can manage their keys themselves.”

    A smiling woman with light brown hair wearing a black blouse, looking directly at the camera in an office setting.
    Noémie LauretExecutive Assistant
    woman scanning the keycafe fob at the smartboxWoman dropping off a key in the keycafe smartboxclose up hand retrieving a key from the keycafe smartbox

    Result

    Keycafe has simplified how Excellence Academy manages access to training rooms and company vehicles across its two sites. Trainers no longer need to make unnecessary trips to Roissy simply to collect a key before delivering a course in Thiais. Instead, they can retrieve the appropriate room key directly and independently, based on the access assigned to them through the Keycafe platform. The system has also improved the management of vehicle keys for professional travel. More flexible key handovers mean vehicles no longer need to be reserved for unnecessarily long periods because of administrative availability or weekend scheduling. For the administrative team, remote key assignments have reduced the time and resources required to coordinate access. The company no longer needs to ensure that an assistant is physically present for every key exchange, enabling its autonomous training site to operate more efficiently. After installing its second Keycafe system, Excellence Academy saw how the solution could support independent operations across multiple locations. The company highlighted time savings and resource optimization as its most important results.

    For simpler key management at your training center, I recommend using Keycafe.

    Noémie Lauret

    The Outcome

    • Greater Trainer AutonomyTrainers can collect and return room and vehicle keys independently
    • Time and Resource SavingsFewer manual handovers and unnecessary trips reduce the workload for both trainers and administrative staff.
    • More Efficient Vehicle UseVehicle keys can be exchanged more flexibly, avoiding unnecessarily long reservations.
    • Improved Multi-site ManagementKey access can be coordinated across the Roissy and Thiais locations.
    • Reduced On-site Staffing RequirementsAn assistant no longer needs to be present for every key exchange.
    • Simplified Weekly AdministrationKeys can be assigned remotely according to the upcoming training schedule.
    A woman interacts with a Keycafe key management system's touchscreen, which is mounted on a white wall near a grey door and an access control reader.