Eiffage Construction Uses Keycafe to Automate Job Site Key Access

Managing keys for multi-unit housing developments is a major logistical challenge for Eiffage Construction. On projects with up to 80 homes, the company’s previous system relied on a large plywood board with screws to hang keys. Subcontractors had to collect keys in person from the site office, sign them out manually, and return them for another signature.

This process consumed valuable time for site managers, who had to be physically present for every key handover. It also created security risks: without proper tracking, keys could be misplaced, and expensive lock cylinders had to be replaced if they were lost. Additionally, leaving units unlocked during construction increased the risk of theft, vandalism, and damage to installed fixtures.

The lack of a functional system meant delays in subcontractor work, frustration for staff, and unnecessary costs for Eiffage Construction.

Eiffage Construction researched several key management providers and ultimately chose Keycafe for its cost-effectiveness, ease of use, and ability to meet all operational requirements within budget. A SmartBox was installed in the construction site office, giving subcontractors and staff self-serve access to keys via personal NFC user badges.

When a subcontractor arrives on site, they simply scan their badge, select a specific unit’s key, and retrieve it without manager intervention. This autonomy allows them to immediately proceed to their tasks. Keys are returned the same way after use, preventing loss and ensuring accountability. The Keycafe key control software automatically logs who takes and returns each key, ensuring a complete and transparent audit trail.

Since adopting Keycafe, site managers at Eiffage Construction have regained hours of productive time each week. Subcontractors now work independently without waiting for a supervisor to retrieve keys, reducing downtime and improving overall workflow efficiency.

Site security has also improved significantly. The system has reduced the number of lost keys and incidents of theft, saving the company from costly replacements and repairs. Damage to completed work has decreased because subcontractors are aware they will be held accountable for conditions during their access periods.

The ability to reuse the same SmartBoxes across multiple large-scale projects has made the system cost-effective, with expenses amortized over three construction sites in the past two years.