Keycafe

Challenge
Challenge

While many Airbnbs and vacation rentals use realtor lock boxes or leave keys in the mailbox, Uruma Dome’s operator felt that these methods lacked proper security and made for a poor guest experience. Having stayed at accommodations without proper key exchange for guests and feeling disappointed, the operator found Keycafe as a welcome solution in order to avoid the same unpleasant experience for their guests at Uruma Dome.

Solution
Solution

Keycafe was introduced to Uruma Dome in order to improve the guest check-in experience while also increasing Uruma Dome’s operational efficiency. They chose Keycafe because guests arriving from foreign countries can sometimes find it difficult to interact in a new language at the front desk. Using Keycafe, the key access instructions can be sent using guests’ native language, and there is no need for in-person interaction with front desk staff.

On arrival, guests simply enter their unique code at the SmartBox to retrieve their room keys, and when ready to check out they return the keys to the SmartBox. No language barrier, time constraint, or time wasted waiting.

Result
Result

Uruma Dome found their daily operations became more efficient for both customers and staff. Guests arriving late at night or checking out early in the morning can still pick up and drop off keys at their convenience without having to wait for staff to be on site.

They also appreciated Keycafe’s notifications feature, which sends key pickup and dropoff notifications in real time to the host’s mobile phone, so that he can better manage cleaning services for the rooms once guests have checked out.

Ready for smart key management?

Configure and purchase your smart key deployment in minutes. Our 24/7 support team will work with you to setup your solution and ensure its a success. If Keycafe is not the right fit for you business, you may return it for a fully refund for up to 45 days!

Customize your solution now
Fechar
Contact Sales

Contact Sales

Gostaríamos de saber a sua opinião

Sendo um contacto comercial, o Keycafe enviar-lhe-á descontos especiais, atualizações de produto, inspiração, convites para eventos e outras comunicações relacionadas com o Keycafe, sempre com a opção de cancelar a assinatura a qualquer altura.

Este site está protegido por reCAPTCHA e pela Política de Privacidade do Google e aplicam-se os Termos de Serviço.

Fechar

You may also be interested in

Highway Traffic Management Boosts Operational Efficiency Using Keycafe

Highway Traffic Management Boosts Operational Efficiency Using Keycafe

For Highway Traffic Management’s 400 employees, the Keycafe SmartBox made lost keys an issue of the past and introduced accountability for drivers and their vehicles.

Multi-Service Cleans Up Missing Key Issue Thanks to Keycafe

Multi-Service Cleans Up Missing Key Issue Thanks to Keycafe

Managing a large number of keys and being handled by both staff and customers daily, Multi-Service turned to Keycafe for better organization and to minimize the occurrence of lost keys.

Crucial Time Saved for BM Ambulance Service Thanks to Keycafe

Crucial Time Saved for BM Ambulance Service Thanks to Keycafe

Replacing a competitor key management system, Keycafe's real-time log of key accesses and increased driver accountability helped BM Ambulance Service reduce fleet downtime.