How can administrators efficiently onboard a large workforce into the system?

Administrators can now use the Bulk User Uploads feature to create and invite a large number of employees in a single batch. By following a provided guide to create a CSV file, managers can upload employee data directly to their account for rapid user creation. This process is designed to save time during the initial setup of a key management system or when a company experiences significant growth.

What hardware and software features support key access during an emergency outage?

The system is designed for emergency preparedness with built-in battery backups and offline access codes to ensure continuity even during power or internet failures. These features allow authorized users to continue retrieving and returning keys when the SmartBox cannot connect to the cloud. Organizations can develop a specific emergency outage plan using these tools to maintain security and operations under any circumstances.

What specific steps can be taken to secure high-value assets like master keys or specialized equipment?

Managers can establish "Key Groups" and apply granular permissions so that only certified or senior personnel can access sensitive assets. For additional protection, "Two-Factor Authentication (2FA)" can be enabled, requiring users to enter a code sent to their mobile device before the SmartBox unlocks. This ensures that high-security keys remain traceable and are only handled by authorized individuals.

How can administrators efficiently onboard a large workforce into the system?

Administrators can now use the Bulk User Uploads feature to create and invite a large number of employees in a single batch. By following a provided guide to create a CSV file, managers can upload employee data directly to their account for rapid user creation. This process is designed to save time during the initial setup of a key management system or when a company experiences significant growth.

What hardware and software features support key access during an emergency outage?

The system is designed for emergency preparedness with built-in battery backups and offline access codes to ensure continuity even during power or internet failures. These features allow authorized users to continue retrieving and returning keys when the SmartBox cannot connect to the cloud. Organizations can develop a specific emergency outage plan using these tools to maintain security and operations under any circumstances.

What specific steps can be taken to secure high-value assets like master keys or specialized equipment?

Managers can establish "Key Groups" and apply granular permissions so that only certified or senior personnel can access sensitive assets. For additional protection, "Two-Factor Authentication (2FA)" can be enabled, requiring users to enter a code sent to their mobile device before the SmartBox unlocks. This ensures that high-security keys remain traceable and are only handled by authorized individuals.

Features Update

New Features Update December 2022

2 minutes

Written by Gideon Leung

Published on December 5, 2022

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Keycafe updates: bulk user uploads for faster onboarding, an emergency outage plan for reliability, and improved instructional posters for clearer key handling.

Author

Gideon Leung

Product Marketing Manager

Gideon Leung is the Marketing Manager at Keycafe, leading global marketing and serving as the company's product expert. He writes the technical documentation, feature announcements, product updates, and how-to guides that help customers worldwide get the most out of the platform.

Bulk User Uploads

For companies onboarding a large number of employees, Bulk User Uploads are now available to create and invite new users in a single batch.

Simply create a csv file following our guide and upload the data to your account for quick and easy user creation.

Learn about and create SmartBox Users.

Emergency Outage Plan

Our SmartBoxes are designed with offline access codes and battery backup to allow continued key access even in the most catastrophic outages.

Different outages call for different procedures, but we’ve got you covered no matter the circumstances.

Learn how to prepare for an outage.

Improved Instructional Posters

We’ve released a new version of our instructional pickup and dropoff posters for staff and customers, now featuring imagery to help users quickly understand each method.

These posters can be printed and placed next to your SmartBox, ensuring staff know the proper steps. Each poster also contains a QR code linking to a video demonstration of the steps.

Minimize key exchange errors and help new staff understand the system today!

Download posters for: