Integrations

    Automate Key Handover with the Hostaway Integration

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    Hostaway Integration

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    Want to automate key management?

    Gideon Leung

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    Gideon Leung

    Product Marketing Manager

    Gideon Leung is the Product Marketing Manager at Keycafe, leading global marketing and serving as the company's product expert. He writes the technical documentation, feature announcements, product updates, and how-to guides that help customers worldwide get the most out of the platform.

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    Integrations

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    The Keycafe Hostaway integration automates key handovers for vacation rentals by instantly syncing reservation data, generating unique access codes, and updating bookings. This simplifies property access, saves time for hosts, and provides a frictionless check-in experience for g

    Our new integration with Hostaway, the all-in-one property management software for vacation rentals, is now available in the Keycafe app! This powerful partnership is designed to simplify property access, save you time, and create a frictionless check-in experience for your guests.

    What Does the Integration Do?

    The Keycafe and Hostaway integration automates the most time-consuming part of managing a short-term rental: key handovers. When a new reservation is created in Hostaway, a corresponding booking is automatically generated in Keycafe, with a unique access code sent directly to your guest.

    This automation extends throughout the guest journey. Any changes to a reservation in Hostaway, such as a last-minute booking, an early check-in, or a cancellation, are instantly synced with Keycafe, ensuring your key access codes are always accurate and up to date.

    Benefits for Hosts and Property Managers

    This integration provides a more efficient, secure, and professional experience for everyone involved.

    • Save Valuable Time: No more manual coordination, in-person key handoffs, and endless back-and-forth communication. The entire process is automated, freeing you up to focus on growing your business.

    • Better Guest Experience: Guests get clear, automated instructions and flexible access to keys at a Keycafe SmartBox location, private or public. This provides a professional, stress-free check-in experience that will delight your guests and lead to great reviews.

    • Increase Security and Visibility: Your keys are stored securely in a locked SmartBox, and every key pickup and return is tracked in real-time. This provides a detailed access log, giving you complete control and peace of mind.

    • Automate Your Workflow: By automatically syncing reservation data, the integration eliminates the risk of human error, making your operations more reliable and efficient.

    Ready to simplify your key management and impress your guests? Start using the Hostaway integration today!

    Frequently Asked Questions

    The integration automatically synchronizes any updates made within the Hostaway platform directly to Keycafe. If a guest requests an early check-in or cancels their stay, the access codes are updated or revoked in real time without manual intervention. This ensures that guests always have the correct access permissions exactly when they need them.

    Every key pickup and return is logged with the specific time and location, providing a complete audit trail. Managers can set up programmable alerts to receive instant notifications the moment a key is moved. This visibility allows for precise tracking of when staff members enter or leave a property.

    Guests can pick up their keys using the unique code sent to them via email or SMS, which does not require an app download. For added convenience, they can also scan a QR code included in their booking message or store a pass in their Apple or Google mobile wallet. These options provide a fast and reliable pickup experience using tools already on their smartphone.

    Ready for smart key management

    Customize and purchase your SmartBox deployment today or you can get in touch with our sales team to learn more about how we can help your business.

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    Discover how the Keycafe SmartBox and our cloud platform secure, track, and automate every key exchange.

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