E-Demonstrations

    E-Demonstrations Streamlines Fleet and Event Operations With Keycafe’s Key Management System

    A Keycafe SmartBox in an E-Demonstrations facility
    E-Demostrations logo
    Industry

    Patalpos ir logistika

    Location

    Antwerp, Belgium

    Employees

    50

    Keys Managed

    250

    “We came into contact with Keycafe at the right time. Since the integration of Keycafe, we have to worry much less about our key management. There is much more clarity when and by whom our keys are borrowed.”

    Yo Engelen

    Yo Engelen

    General Manager

    About E-Demonstrations

    Based in Wilrijk, Belgium, E-Demonstrations specializes in comprehensive event support and production. They offer a wide range of services to help businesses effectively showcase their brand at trade fairs, roadshows, and activations.

    Gideon Leung

    Author

    Product Marketing Manager

    Gideon Leung is the Marketing Manager at Keycafe, leading global marketing and serving as the company's product expert. He writes the technical documentation, feature announcements, product updates, and how-to guides that help customers worldwide get the most out of the platform.

    Challenge

    With a fleet of more than 90 vehicles and frequent involvement in large-scale projects, E-Demonstrations needed a better way to manage access to vehicles, buildings, and equipment.

    Before Keycafe, all keys were stored in a central location where employees could simply take what they needed. While this approach was straightforward, it offered limited visibility into who had accessed specific keys and when.

    When keys went missing, employees had to rely on manual communication to determine who had last used them. Finding answers often meant contacting multiple colleagues and searching through offices, vehicles, or personal belongings.

    Valerie Bertels, HR & Administrative Support at E-Demonstrations, explains that the company was looking for a more efficient way to store, track, and retrieve keys while maintaining clear responsibility for every access event.

    As the company continued managing vehicles, events, and temporary projects involving different teams, volunteers, and external partners, it became increasingly important to have a secure system that could simplify access while keeping a complete record of key activity.

    Pain Points

    • Lack of Key VisibilityEmployees could not easily identify who had a specific key or when it had been taken.
    • Time-Consuming Key SearchesStaff spent valuable time contacting colleagues and searching for misplaced keys.
    • Limited Access ControlThe previous system did not provide individual permissions or a record of key usage.
    • Complex CoordinationManaging access became more challenging during projects involving multiple teams, volunteers, and external partners.
    A mobile post office inside a refugee camp set up by E-DemonstrationsInside the E-Demonstrations' facilityDropping off a key into the MS5 SmartBox

    Solution

    E-Demonstrations implemented Keycafe’s SmartBox system to replace its informal key-sharing process with a structured and trackable workflow. The company has now relied on Keycafe for six years, integrating it into its daily operations.

    With Keycafe, employees no longer need to rely on manual communication to locate keys or determine who has access. The system provides a clear overview of key activity, allowing the team to quickly identify who accessed a key and when.

    This visibility has become especially valuable for fleet management, where E-Demonstrations can easily trace vehicle key usage and review access history whenever needed.

    Implementation

    • Centralized Key ManagementVehicle keys and other important access items are organized in one secure location, making them easier for employees to access and return.
    • Simple User ManagementEmployees, volunteers, and other authorized users can be added to the system and receive access based on their needs.
    • Digital Access RecordsEach key pickup and return is automatically logged, creating a reliable history of key usage.
    • Flexible ApplicationsBeyond vehicle management, E-Demonstrations uses Keycafe for event spaces, meeting rooms, volunteer access, and other operational workflows.

    “The system is actually a workflow in itself. We register everyone who needs access to the system, and that process runs quite smoothly and is self-explanatory.”

    Valerie BertelsHR & Administrative Support

    Results

    After implementing Keycafe, E-Demonstrations reduced the time and effort previously spent searching for keys and tracking down employees. The company gained a clearer overview of its operations, making it easier to manage vehicle access and respond quickly when questions arise about key usage. Instead of relying on informal communication, the team now has a reliable record of key activity.

    Over time, E-Demonstrations also expanded its use of Keycafe beyond fleet management, applying the system to additional access needs across its event and operational workflows.

    The Outcome

    • Improved Key AccountabilityE-Demonstrations can quickly identify who accessed a key and when.
    • More Efficient OperationsTeams spend less time managing key handovers and searching for missing keys.
    • Better Access ControlEmployees, volunteers, and partners can access approved keys while maintaining security and oversight.
    Using the MS5 SmartBox to pick up keysOutdoor E-DemonstrationsE-Demonstrations' customized, branded mobile units and temporary event infrastructure

    Customize Your Solution Now

    Configure and purchase your smart key management system in minutes. Our onboarding specialists will work with you to set up your solution and ensure it's a success. If Keycafe is not the right fit for your business, you may return it for a full refund for up to 45 days!

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