Features Update

    New Keycafe Features Update August 2022

    2 minutes
    New Keycafe updates: SmartBox Users, 6-digit access codes, annual plans, and instructional posters for simpler, more secure key management.
    Gideon Leung

    Author

    Gideon Leung

    Product Marketing Manager

    Gideon Leung is the Product Marketing Manager at Keycafe, leading global marketing and serving as the company's product expert. He writes the technical documentation, feature announcements, product updates, and how-to guides that help customers worldwide get the most out of the platform.

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    Features Update

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    Keycafe's August 2022 update introduces SmartBox Users for staff access without email/phone, universal 6-digit access codes for secure key retrieval, new annual plans for cost savings, and instructional posters with QR codes to streamline key pickup/drop-off processes.

    We’ve had a busy summer working on new hardware and software features based on user feedback! Start using these features today for even more convenience and control over your keys!

    We are always looking for ways to improve the user experience and practicality of our system, so if you have a feature you’d like to see developed, let us know!

    Create users without a phone number or email address

    Staff are no longer required to provide a phone number/email address to access keys!

    SmartBox Users, a new user category, can now be created for staff without the need for them to register an account with Keycafe.

    Simply provide staff with their auto-generated, unique access code or User Badge and they can access keys they’ve been given permission for.

    Learn about and create SmartBox Users.

    Simple and trackable access codes

    All users are now assigned a randomly generated and unique 6-digit access code that can be used to access keys they’ve been given permission to. These codes can be edited (4-6 digits) or disabled by administrators.

    Access codes are available for both Full Users and SmartBox Users, and are a convenient (and more secure) alternative to phone numbers.

    Start using access codes now.

    Save by switching to an annual plan

    We now offer an annual option for both our Lite and Premium plans, with a lower rate compared to monthly plans. Plan features are unchanged.

    Contact us to save on your plan by switching over to annual payments!

    See the new annual plans.

    Instructional posters for your staff

    Highly requested by our users, we have created instructional posters for every method of picking up and dropping off keys!

    These posters can be printed and placed next to your SmartBox, ensuring staff know the proper steps. Each poster also contains a QR code linking to a video demonstration of the steps.

    Minimize key exchange errors and help new staff understand the system today!

    Download posters for:

    Frequently Asked Questions

    A new user category called "SmartBox Users" allows administrators to create staff profiles without requiring an email address or phone number for registration. These individuals can access the keys they have permission for by using a unique, auto-generated access code or a physical User Badge. This update simplifies onboarding for teams where employees may not have individual digital contact information.

    Keycafe has released a series of instructional posters that detail the proper steps for picking up and dropping off keys. These posters can be printed and placed directly next to a SmartBox to serve as a quick reference for staff. Each poster also includes a QR code that links to a video demonstration, providing a visual guide to help new employees understand the system.

    Yes, administrators can organize keys into specific "Key Groups" and assign granular permissions at the user or group level. For example, a facility manager might allow all cleaning staff access to general utility rooms while restricting server room or executive office keys to a smaller, more senior team. This layered approach allows a single cabinet to serve the entire organization while maintaining strict control over high-security assets.

    Ready for smart key management

    Customize and purchase your SmartBox deployment today or you can get in touch with our sales team to learn more about how we can help your business.

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