Keycafe

Herausforderung
Herausforderung

Looking for a room to rent for your association event or meeting in Geneva? The Maison Internationale des Associations (MIA) of Geneva opens its doors to allow you to organize your events in a perfect setting. Meetings, conferences, shows or concerts, the MIA of Geneva rents you its space to create memorable moments.

The thing is, with no less than 13 rooms available for rental and only 10 employees, the MIA was struggling to cope with the key handoffs for its customers. Renting rooms in the morning, afternoon and evening implied the presence of a person at reception at all times for successful key management. Since this task can be automated, the team decided to take initiative to solve the problem.

Lösung
Lösung

The MIA in Geneva learned about the Keycafe key management system through word of mouth. Delivering keys to customers outside of office hours was always a challenge for MIA. Room rentals during the night hours posed a problem both from a personal and logistical point of view for staff, but with the arrival of Keycafe and their smart key management system, things have changed.

Keycafe’s SmartBox, which automates key access for both staff and guests, has changed how the MIA provides keys to customers who have booked a room. Once a booking is confirmed, customers receive a code directly on their phone allowing them to retrieve the keys to their room, without the need for human intervention or the presence of staff on site. Once their event has concluded, the keys are simply returned back to the SmartBox, ready for the next booking.

Ergebnis
Ergebnis

The installation of the Keycafe system in the Geneva MIA was seamless and the employees immediately understood the practicality of the system. There is no more need to increase working hours during the night for key handoffs, which represents considerable savings in staffing costs for the company. Customers now collect their key directly at the times they have reserved.

For the MIA, the results have been overwhelmingly positive. At the end of the day, the headaches related to the scheduling of employee night shifts are over and MIA customers have gained considerable autonomy, being able to retrieve the key to their room themselves. The result is decreased workload for staff and increased flexibility for guests.

Bereit für eine intelligente Schlüsselverwaltung?

Configure and purchase your smart key deployment in minutes. Our 24/7 support team will work with you to setup your solution and ensure its a success. If Keycafe is not the right fit for you business, you may return it for a fully refund for up to 45 days!

Konfigurieren Sie jetzt Ihre Lösung
Schließen
Vertrieb kontaktieren

Vertrieb kontaktieren

Wir würden gerne von Ihnen hören

Als Geschäftskontakt wird Keycafe Ihnen Sonderrabatte, Produktaktualisierungen, Inspirationen, Einladungen zu Veranstaltungen und andere Mitteilungen im Zusammenhang mit Keycafe senden, wobei Sie die Option haben, sich jederzeit abzumelden.

Diese Seite ist durch reCAPTCHA geschützt und es gelten die Google Datenschutzbestimmungen und Servicebedingungen.

Schließen

Das könnte Sie auch interessieren

Hôtel les Pieux Switches to the Keycafe System for Managing its Room Keys

Hôtel les Pieux Switches to the Keycafe System for Managing its Room Keys

Operating a costly night shift while facing growing demand, The Hôtel les Pieux desperately needed Keycafe’s automated key management system to remain competitive and offer their guests a seamless self check-in.

Hertz Iceland Enhances Their After-Hours Rental Procedure with Keycafe

Hertz Iceland Enhances Their After-Hours Rental Procedure with Keycafe

Self-managed vehicle access for customers, thanks to the Keycafe SmartBox, allowed Hertz Iceland to operate with reduced hours during the COVID-19 pandemic.

Uruma Dome in Okinawa Uses Keycafe for Guest Check-ins

Uruma Dome in Okinawa Uses Keycafe for Guest Check-ins

Keycafe’s key management system helped Uruma Dome operate more efficiently while improving the guest check-in experience at the same time.