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Mikalyzed Auto BoutiqueMikalyzed Auto Boutique: Ending Key Loss and Automating Dealership Workflows
“Keycafe is the best thing you could have for a dealership. We don’t lose keys, we don’t spend no more money, and we don’t lose no time.”
Mike
General Manager
About Mikalyzed Auto Boutique
Mikalyzed Auto Boutique is a luxury dealership specializing in high-end new and pre-owned vehicles, serving discerning drivers and automotive enthusiasts. The boutique operates an exclusive showroom, offering a curated inventory of luxury, performance, and collectible vehicles ranging from rare classics to modern high-end sports cars.
Nicole Arasaki Moromisato is a Marketing Coordinator at Keycafe, specializing in the auto dealership and fleet management industries. She focuses on how dealerships and fleets use key management to streamline service, sales, and vehicle access workflows.
Challenge
Mikalyzed Auto Boutique operates a high-end car dealership and vehicle storage facility with a constantly rotating inventory that requires frequent vehicle movement and detailing. Previously, the dealership relied on a basic, unstructured metal box to store all vehicle keys, creating significant workflow bottlenecks.
Without a system for organizing and tracking keys, they were frequently mixed up. This was particularly challenging with classic vehicles, whose keys often look nearly identical, forcing staff to spend valuable time searching through large bundles to find the correct one. The lack of oversight also led to frequent key loss, resulting in thousands of dollars in replacement costs and significant disruptions to daily operations.
Pain Points
- Costly Key Loss — Keys were going missing almost every other day, leading to thousands of dollars in replacement and locksmith costs.
- Zero Staff Accountability — The lockbox didn’t track who took or returned a key, making it difficult to know who was responsible when one went missing.
- Wasted Labor Hours — Staff spent too much time searching through messy bundles of keys, especially when several looked alike. This slowed down vehicle preparation and customer service.
Solution
To solve these day-to-day key management issues, Mikalyzed Auto Boutique implemented Keycafe to keep vehicle keys organized, secure, and easy to track. The dealership also connected Keycafe with Zapier to automate parts of its key management workflow as new vehicles are added to the inventory.
Now, when a team member needs to move or detail a vehicle, they can quickly access the right key from the Keycafe SmartBox using the mobile app or a unique PIN. Every key pickup and return is automatically recorded, giving the dealership a clear history of who accessed each key and when.
This has made key handoffs much easier to manage. Instead of searching through a box of keys or trying to remember who last had one, the team can quickly see where a key is and who is responsible for it.
Implementation
- Zapier Integration — The dealership connects Keycafe with their existing software stack to help automate key onboarding as new cars arrive on the lot.
- Digital Access Tracking — Each team member uses their own mobile app access or PIN, so every key pickup and return is automatically recorded. This gives the dealership a clear record of who accessed a key and when.
- A Better Fit for the Showroom — The SmartBox’s modern design also fits naturally into the dealership’s high-end environment, replacing the old key storage setup with a cleaner and more professional solution.
“We got Keycafe to help automate and make this process autonomous, avoiding the expenses that came from not having a structured system. It correctly places all the keys in order and keeps accountability for everything we need to do to make sure the dealership runs correctly.”
Results
Since implementing Keycafe, Mikalyzed Auto Boutique hasn’t lost a key. This has stopped the ongoing costs of replacing lost keys and calling locksmiths, while also saving the team time that used to be spent looking for them.
The system has also changed the way the dealership handles its keys. Staff know where to get the right key, and management can see who has it when needed. The SmartBox also gives the showroom a cleaner, more modern look that fits the dealership and its cars.
For Mikalyzed Auto Boutique, the result is simple: fewer lost keys, less money wasted, and more time spent on the business instead of looking for keys.
We have about 100 cars in inventory. We haven't lost a key yet since we got the system.
Mike, General Manager
The Outcome
- No More Lost Keys — Since installing Keycafe, the dealership hasn’t lost a single key, putting an end to the replacement and locksmith costs they were dealing with before.
- Clear Accountability — Every key pickup is tied to the person who accessed it, so there’s no guessing about who has a key or who last used it.
- More for Less — Mikalyzed Auto Boutique got a key management system that fits its needs without the high cost of other automotive solutions.
Customize Your Solution Now
Configure and purchase your smart key management system in minutes. Our onboarding specialists will work with you to set up your solution and ensure it's a success. If Keycafe is not the right fit for your business, you may return it for a full refund for up to 45 days!
