How can organizations provide system access to staff who do not have a company email or phone number?

A new user category called "SmartBox Users" allows administrators to create staff profiles without requiring an email address or phone number for registration. These individuals can access the keys they have permission for by using a unique, auto-generated access code or a physical User Badge. This update simplifies onboarding for teams where employees may not have individual digital contact information.

What resources are available to help train staff and minimize errors during key exchanges?

Keycafe has released a series of instructional posters that detail the proper steps for picking up and dropping off keys. These posters can be printed and placed directly next to a SmartBox to serve as a quick reference for staff. Each poster also includes a QR code that links to a video demonstration, providing a visual guide to help new employees understand the system.

Can the system manage different levels of security for different types of keys?

Yes, administrators can organize keys into specific "Key Groups" and assign granular permissions at the user or group level. For example, a facility manager might allow all cleaning staff access to general utility rooms while restricting server room or executive office keys to a smaller, more senior team. This layered approach allows a single cabinet to serve the entire organization while maintaining strict control over high-security assets.

How can organizations provide system access to staff who do not have a company email or phone number?

A new user category called "SmartBox Users" allows administrators to create staff profiles without requiring an email address or phone number for registration. These individuals can access the keys they have permission for by using a unique, auto-generated access code or a physical User Badge. This update simplifies onboarding for teams where employees may not have individual digital contact information.

What resources are available to help train staff and minimize errors during key exchanges?

Keycafe has released a series of instructional posters that detail the proper steps for picking up and dropping off keys. These posters can be printed and placed directly next to a SmartBox to serve as a quick reference for staff. Each poster also includes a QR code that links to a video demonstration, providing a visual guide to help new employees understand the system.

Can the system manage different levels of security for different types of keys?

Yes, administrators can organize keys into specific "Key Groups" and assign granular permissions at the user or group level. For example, a facility manager might allow all cleaning staff access to general utility rooms while restricting server room or executive office keys to a smaller, more senior team. This layered approach allows a single cabinet to serve the entire organization while maintaining strict control over high-security assets.

Features Update

Keycafeの新機能アップデート 2022年8月

1 minutes

Written by Gideon Leung

公開日 August 30, 2022

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Keycafeの最新情報：SmartBoxユーザー向け、6桁アクセスコード、年間プラン、案内ポスター – よりシンプルで安全な鍵管理のために。

執筆者

Gideon Leung

Product Marketing Manager

Gideon Leung is the Marketing Manager at Keycafe, leading global marketing and serving as the company's product expert. He writes the technical documentation, feature announcements, product updates, and how-to guides that help customers worldwide get the most out of the platform.

タグ

Features Update Business Key Management