Keycafe

Challenge
Challenge

Situated near O'Hare Airport and a short distance from bustling Chicago, The Rose Hotel is constantly buzzing with guests. In the midst of such activity, tracking keys became a significant challenge and keys were occasionally misplaced, causing not just operational inefficiency, but also heightened security concerns. Matthew Greenberg, Assistant General Manager at The Rose Hotel, found himself amidst a key management crisis.

In their quest to streamline key management, Matthew and his team reviewed several solutions. However, they were often thwarted by high upfront costs, poor user interfaces, and complex deployment processes. The right solution had to offer a balance of affordability, usability, and functionality. A difficult hunt, but not impossible, as they would soon discover.

Solution
Solution

While searching for alternatives, Matthew came across Keycafe. The balance of cost-effectiveness and feature richness immediately appealed to the team. They decided to implement Keycafe, hopeful that this system could bring the ease and control they were seeking.

Keycafe was soon integrated into their daily operations, with their staff using it regularly to check-in and check-out keys at the start and end of each workday. They found the real-time tracking capabilities to be invaluable, enabling them to ensure that keys were always properly accounted for. In particular, Matthew enjoyed the ability to check on keys from the Keycafe mobile app even when off-site or in a different area of the hotel. The option to conduct audits based on the needs of the business was an additional bonus.

Result
Result

The impact Keycafe has had on the Rose Hotel cannot be understated. Keycafe had alleviated the heavy burden of key management, allowing Matthew and his team to focus on other critical aspects of hotel operations.

The convenience of managing keys from a mobile phone and updating settings and users on-the-go significantly improved their operational efficiency. Their team found Keycafe user-friendly and easy to use, leading to widespread adoption and compliance within the hotel staff.

Matthew summarizes the change brought about by Keycafe by saying: "Great key management system that allows you to track keys in real-time and update settings/users on the go!". In essence, the transformation of their key management process has not only resolved the pressing problems of tracking keys and preventing loss, but also added a layer of efficiency to their overall operations.

Ready for smart key management?

Configure and purchase your smart key deployment in minutes. Our 24/7 support team will work with you to setup your solution and ensure its a success. If Keycafe is not the right fit for you business, you may return it for a fully refund for up to 45 days!

Customize your solution now
Close

Ready for Smarter Key Management?
Let's Talk.

We would like to hear from you

As a business contact, Keycafe will send you special discounts, product updates, inspiration, event invitations, and other communications related to Keycafe with the option to opt out at any time.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Close

You may also be interested in

How Biotix Environmental Solutions Boosted Team Productivity & Reduced Delays with Keycafe

How Biotix Environmental Solutions Boosted Team Productivity & Reduced Delays with Keycafe

From multiple lost keys per week to complete transparency and a new sense of accountability among staff, the environmental consulting firm found Keycafe to be a night and day difference.

No More Lockouts: How Keycafe Improved Property Access and Resident Satisfaction for Your Place Property Management

No More Lockouts: How Keycafe Improved Property Access and Resident Satisfaction for Your Place Property Management

Your Place Property Management used Keycafe to redefine backup key access for residents and contractors, setting a new standard in property management.

Beyond Business Hours: JB Motors Streamlines Vehicle Maintenance with Keycafe

Beyond Business Hours: JB Motors Streamlines Vehicle Maintenance with Keycafe

JB Motors transformed their customer experience with Keycafe's automated key management solution, enabling round-the-clock car maintenance services.