For Basic Key Exchange Tracking
  • 1 Location
  • 1 Expansion Unit
  • 5 Trackable Users
  • All Keys Permission
  • Activity History
Device Price +
$0 / Mo / Location
For Facilities, Offices, Small Auto Fleets
All the benefits of the Free plan, plus:
  • Up to 2 Locations
  • Up to 10 Expansion Units
  • Unlimited Users
  • Key Level Permissions
  • One-Time Bookings
  • Key Codes
  • Data Imports/Exports
  • Multi Key Pickup
Device Price +
$49 / Mo / Location
For Short Term Rentals, Multi Location, Large Scale Fleets
All the benefits of the Lite plan, plus:
  • No Limit to Locations
  • No Limit to Expansions
  • Co-Administrators
  • Unlimited Groups
  • Time Shift Permissions
  • Third-party Integrations
  • Multi Key Owner
  • Code Aliases
  • SmartBox Firmware Whitelabeling
  • API
Device Price +
$99 / Mo / Location*


$6.95 per key pickup
+ $0.65 per day storage

+ applicable taxes

Freedom Unlimited Annual

Freedom Unlimited Annual

$395 per key per year

+ applicable taxes

Unlimited Pickups
Unlimited Storage

Volume Discount

Volume Discount

per pickup
per day
10+ $5.95 $0.60
25+ $4.95 $0.50
100+ $3.95 $0.45

Volume discounts are applied as your monthly billing cycle progresses across all keys. Pickups 1 to 9 are charged at $6.95, pickups 10 to 24 are charged at $5.95, pickups 25 to 99 are charged at $4.95, and all additional pickups are charged at $3.95. At the end of your monthly billing cycle, the process resets.

A location is comprised of a SmartBox base station and one or more expansion units. Each key exchange location you set up incurs the $99 / Mo / Location fee. If you have a hospitality use case, you will be charged $39 / Mo add on for expansion units (see add ons below).

SmartBoxes for Businesses

SmartBoxes for Businesses

    Free Device Price +
$0 / Mo / Location
Lite Device Price +
$49 / Mo / Location
Premium Device Price +
$99 / Mo / Location
SmartBox Configuration
Documentation More Information Locations 1 2 No Limit
Documentation More Information Expansion Units 1 10 No Limit
Documentation More Information Language Support 1 2 9
Users & Permissions
More Information Trackable Users 5 No Limit No Limit
Documentation More Information User Management
Documentation More Information Activity History
More Information All Keys Permission
More Information Key Level Permissions  
More Information One-Time Bookings  
More Information Key Codes  
More Information Time Shift Permissions    
More Information Co-Administrators    
Documentation More Information Support No Limit
24 Hour Email/ Chat
No Limit
24 Hour Email/ Chat
No Limit
24 Hour Email/ Chat/ Phone
Advanced Features
Documentation More Information 2FA Key Pickups
More Information Remote Troubleshooting
Documentation More Information Offline Unlock Codes
Documentation More Information Data Imports/Exports  
More Information Multi Key Pickup  
Documentation More Information Groups   2 No Limit
Documentation More Information API  
Documentation More Information Airbnb Integration    
Documentation More Information Guesty Integration    
More Information Multi Key Owner / Tenant Amenity    
More Information Code Aliases    
Documentation More Information SmartBox Firmware Whitelabeling    

* Feature list and availability by plan is subject to change

Contact Sales

Contact Sales

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Add Ons

Add Ons

$39 / Mo / Expansion

High Volume Customer Use Cases

For use cases in which there is a high throughput of one-time guest check-ins at a location (such as short term rentals), an additional monthly fee will be charged for expansion units.

Call for Pricing

Enterprise VIP & SLA

In addition to its normal support channels, you can obtain a dedicated Slack channel with a Keycafe product manager and software engineer for answers, higher priority treatment of your support tickets, and access to a service level agreement (SLA) for API uptime.