Uruma Dome in Okinawa Uses Keycafe for Guest Check-ins

While many Airbnbs and vacation rentals use realtor lock boxes or leave keys in the mailbox, Uruma Dome’s operator felt that these methods lacked proper security and made for a poor guest experience. Having stayed at accommodations without proper key exchange for guests and feeling disappointed, the operator found Keycafe as a welcome solution in order to avoid the same unpleasant experience for their guests at Uruma Dome.

Keycafe was introduced to Uruma Dome in order to improve the guest check-in experience while also increasing Uruma Dome’s operational efficiency. They chose Keycafe because guests arriving from foreign countries can sometimes find it difficult to interact in a new language at the front desk. Using Keycafe, the key access instructions can be sent using guests’ native language, and there is no need for in-person interaction with front desk staff.

On arrival, guests simply enter their unique code at the SmartBox to retrieve their room keys, and when ready to check out they return the keys to the SmartBox. No language barrier, time constraint, or time wasted waiting.